Return Policy
At Lordcouture, customer satisfaction is important to us. If you're not satisfied with your purchase, please review our return policy below.
Returns
- You may return unused, unopened items within 14 days of delivery.
- To start a return, email us at info@lordcouture.design.
Refunds
- Once we receive and inspect your return, we will notify you via email.
- Approved refunds will be issued to your original payment method within 5–10 business days.
Exchanges
- We only replace items if they are defective or damaged. Contact us within 7 days of delivery.
Non-Returnable Items
- Gift cards, downloadable products, and items marked as final sale.
Shipping
- Return shipping is at the customer's expense unless the item was defective or incorrect.